Excel 2007 Macros do not run even after applying known "fixit" steps

Good day everyone,

By now, a lot of you here are already aware of the issue that began following the December 9th security update.  I experienced this issue at our offices and used the known fixes for it, which solved the problem for most of my users.

To clarify, this is the specific issue I'm referring to:

http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2014/12/11/forms-controls-stop-working-after-december-2014-updates-.aspx

However, I now have at least 5 users who are unable to use any macros.  When pressing the buttons, there is no reaction at all.  Windows Updates have been run, the relevant KB has been installed and I've run the fixit provided.  I even manually checked all of the relevant folders in order to make sure the .exd files have been wiped. 

Yet when I try to run the macros, it still doesn't work.  Their Excel settings allow for macro execution.  In case, I tried setting it on the insecure option that allows everything and tried again, but without success.   I've also asked the person who coded the macros to recompile one of his spreadsheets after making a minor modification, as is mentioned in the support structure, but tests with that updated spreadsheet also failed.

The issue seems machine-based as I am unable to run the macros myself if I use my login on that machine, however they work fine if I try doing so from my own computer.  This leads me to believe it could be a conflict caused by some other software installation and I'll look into this after I posted this message, but I'd be interested to hear any feedback you guys may have.

Our users run Windows 7 Professional x64 and we have Office 2007 Professional Plus.

Thanks in advance,


  • Edited by FBoiteau 19 hours 13 minutes ago
February 17th, 2015 9:07am

Hi,
We have definitely heard your frustration now, Microsoft understands the position our customers are in and we are actively working to find a solution besides a FixIt that can be deployed to remedy the issue. If we have any update, we'll post in this forum immediately.

Thanks for your understanding.

George Zhao
TechNet Community Support

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February 18th, 2015 12:16am

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